Leopard CRM Terms and Conditions

By using Leopard CRM online software suite ("Service"), or any services of Leopard Software ("Leopard Software"), you are agreeing to be bound by the following terms and conditions ("Terms and Conditions").

Leopard Software reserves the right to update and change the Terms and Conditions from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms and Conditions. Continued use of the Service after any such changes shall constitute your consent to such changes. You can obtain the most current version of the Terms and Conditions from Leopard Software at any time by visiting http://www.leopardcrm.com/crm/terms_and_conditions.

Violation of any of the terms below will result in the termination of your Account. While Leopard Software prohibits such conduct and Content on the Service, you understand and agree that Leopard Software cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

  1. You must be 16 years or older to use this Service.
  2. Accounts registered for use by automated methods are not permitted.
  3. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  4. Your login may only be used by one person - a single login shared by multiple people is not permitted. You may create separate logins for as many people as your payment plan allows.
  5. You are responsible for maintaining the security of your account and password. Leopard Software cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  6. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  7. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payment, Refunds, Upgrading and Downgrading Terms

  1. Once you sign up for a paying account, you are agreeing to pay the required amount in full before making use of the Service.
  2. The Service is billed in advance on a monthly basis. The available payment method is credit card, which will automatically be debited by Leopard Software at the beginning of each billing cycle. Leopard Software reserves the right to alter the available payment method at any time. Failure of cleared payment being received may result in the suspension or termination of your Account.
  3. The monthly amount payable by you is calculated by multiplying the current price per user login by the number of user logins you request, plus any taxes payable ie: ((user price x number of users) + taxes) = monthly payment amount.
  4. There will be no refunds or credits for partially used months, both past and present. There will be no refunds or credits for unsused logins, both past and present.
  5. The date of first sign up will be used to calculate the monthly payment period. Each consecutive monthly anniversary of that date will be used to calculate billing cycles. You may at any time upgrade/downgrade your plan, cancel your account, and add/subtract user logins by advising us in writing by emailing support@leopardsoftware.com.au. Cancellation will take effect immediately, and any other changes will take effect from the next billing cycle onwards.
  6. Fees are quoted in Australian Dollars (AUD) exclusive of Goods and Services Tax (GST). A Tax Invoice will be provided to you by Leopard Software upon payment, outlining the cost of the Service to you, together with any taxes (including GST) that are payable by you. You shall be responsible for payment of any taxes, levies, or duties as required.
  7. For any upgrade or downgrade in plan level, your account will automatically be charged the new rate on your next billing cycle.
  8. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Leopard Software does not accept any liability for such loss.

Cancellation and Termination

  1. You are solely responsible for properly cancelling your account. You must cancel your account in writing by emailing support@leopardsoftware.com.au.
  2. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled. It is your sole responsibility to ensure you have removed any Content you require before cancelling your account. Leopard Software will not be held liable for any information that was lost due to the cancellation of an account.
  3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  4. Leopard Software, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Leopard Software service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Leopard Software reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  1. Leopard Software reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by notification to the Account email address or by posting notification within the Service itself.
  3. Leopard Software shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

  1. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours.
  2. Leopard Software does not pre-screen Content, but Leopard Software and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
  3. The look and feel of the Service is copyright © 1999-2007 Leopard Software. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Leopard Software.

General Conditions

  1. Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  2. Technical support is only provided to paying account holders and is only available via email.
  3. You understand that Leopard Software uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  4. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Leopard Software, or any other Leopard Software service.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Leopard Software.
  6. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms and Conditions.
  7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Leopard Software customer, employee, member, or officer will result in immediate account termination.
  8. You understand that the technical processing and transmission of the Service, including your Content, may be transfered unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  9. You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
  10. You must not transmit any worms or viruses or any code of a destructive nature.
  11. If your bandwidth usage exceeds 500 MB/month, or significantly exceeds the average bandwidth usage (as determined solely by Leopard Software) of other Leopard CRM customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
  12. Leopard Software does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.
  13. You expressly understand and agree that Leopard Software shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Leopard Software has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
  14. The failure of Leopard Software to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitutes the entire agreement between you and Leopard Software and govern your use of the Service, superceding any prior agreements between you and Leopard Software (including, but not limited to, any prior versions of the Terms and Conditions).
  15. Questions about the Terms and Conditions should be sent to support@leopardcrm.com.